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IN PRACTICE · SINGAPORE · 29 NOVEMBER 2025

VIOLA showcased at Serangoon Polyclinic opening.

The NHG Polyclinics team demonstrated the nurse-led vaccine management innovation during the official opening on 29 November 2025.

The NHG Polyclinics team demonstrating VIOLA to Minister Ong Ye Kung at the Serangoon Polyclinic opening
VIOLA demonstrated to Minister Ong Ye Kung at the official opening of Serangoon Polyclinic, 29 November 2025.

Singapore, 29 November 2025 — VIOLA, a vaccine management system developed through collaboration with frontline nursing teams, was showcased at the official opening of Serangoon Polyclinic. During a tour of the facility, Minister for Health Mr Ong Ye Kung visited the VIOLA station, where the NHG Polyclinics team demonstrated its role in vaccination services.

The demonstration formed part of a wider introduction to the polyclinic’s approach to integrated, preventive and patient-centred care. Within that setting, VIOLA illustrated how digital tools can support the clinical work that takes place behind each vaccination, from maintaining storage conditions to checking supplies and preparing for future demand.

The project grew out of nursing practice. NHG Polyclinics described VIOLA as a nurse-led innovation, with teams from Kallang and Serangoon Polyclinics contributing to its ongoing development. OPH Health and the Centre for MedTech & Innovations (CMTi) were acknowledged as project partners. The nursing teams contributed to design, testing and workflow refinement, helping align the system with day-to-day vaccination practice.

2

polyclinics

Kallang · Serangoon

14,000

vaccine doses dispensed

January–September 2026

Zero

vaccination errors

since launch

50 hours

nursing time saved

annually

Kallang and Serangoon Polyclinics · Figures as of September 2026

A nurse demonstrating VIOLA at Serangoon Polyclinic
A demonstration of VIOLA in the polyclinic setting.

At Serangoon, the system brings temperature monitoring, inventory and expiry tracking, and predictive stock planning into the vaccination workflow. These functions are intended to help staff maintain visibility of vaccine supplies and reduce repetitive manual tasks. NHG Polyclinics also highlighted the use of clinical decision support, computer vision and machine learning in the system’s development.

CNA’s full report on Serangoon Polyclinic. VIOLA is featured from 3:11.