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INDUSTRY INSIGHT · OPH PERSPECTIVE

From individual touchpoints to connected primary care.

A closer look at how the places where people receive care can work together as part of a wider service network.

Primary healthcare does not happen in one building. A person may start with a check at home, seek help in the community, consult a clinician, or need hospital expertise. The value of each encounter grows when it can contribute to the next step in care.

Home, community, clinic, hospital and government or health system connected through a digital platform and AI
OPH’s view of connected care across settings.
01 / ACCESS

Begin where people already are.

Homes, community sites and clinics offer different ways into primary care. A useful service point makes the right next step easier to reach, whether that means an assessment, a consultation or follow-up support.

02 / COORDINATION

Connect the steps around a person.

A device can enable a service, but the service also needs a workflow: information must reach the people who can act on it, and specialist input should be available when it is needed. Connected records and coordinated teams help each encounter become part of a continuing care journey.

03 / VISIBILITY

Learn across the network.

As services extend across locations, providers and health systems need a clearer view of activity, capacity and follow-up needs. Shared digital foundations can help local teams work consistently while giving system leaders a better basis for planning.

For OPH, products are entry points into care. The wider opportunity is to connect those entry points so quality primary healthcare can reach people when and where it is needed.

Explore OPH’s connected care approach